Privacy Policy -

We are committed to the safety of your personal, company, and financial information.

What kinds of personal, company and financial information do we collect?

We request personal information about merchants (if they are sole proprietorships and partnerships) and about the principals of merchants (if they are otherwise formed as a legal entity) as part of the application process to assist merchants in obtaining credit card and debit card processing capabilities. Independent sales agents must also submit personal and financial information as part of their application to provide services for us. In all situations, the information requested is necessary for us to evaluate all applications (whether for prospective agents or merchants), to satisfy the legal obligations of our processing partners and affiliates, to facilitate our ability to provide our services, and to facilitate our ability to provide information about our services and company. It may be used for, but is not limited to, such activities as: administration of records; execution of accounting and funding; and/or compliance with laws or regulations.

How is my information collected and transmitted?

All of your personal, company, and financial information, if provided on-line, is collected via SSL secured and encrypted methods. As you enter information into the data collection fields the information is kept on your local machine. When you use the "submit button”, or similar feature, your data is transmitted across the Internet, via the same SSL secured connection, to our servers. When you fax your materials to us, we take measures to safeguard those materials as well by limiting that information to private, secure fax servers which are not in public areas of our offices and securely storing the data.

How is my information stored and used?

When your data is submitted to us it is stored in our secure database. The information that we collect is used to approve or update your account. Many of our documents, once created, are made available to you as Adobe Acrobat PDF files so that you may print them, sign them, and return them to us either by mail or fax.

Personal data that is included as part of an application is utilized to determine if underwriting and program requirements are satisfied, and to ascertain if the applicant would satisfy the standards of the various credit card associations, state and/or Federal governments.

Who is given or has access to my information?

Persons and companies directly involved in the setup of your merchant account, or the approval of an application of a prospective independent sales agent, will have access to or are given the information you have provided. It is important to understand that these third-parties are neither owned, nor operated, nor controlled by us and our affiliates. We will also share data with our affiliates.

No information regarding specific persons will be provided to any other third party except:

This policy does not preclude our unrestricted use of non-personal, summarized, derived, or aggregate information (i.e., volumes, totals, averages, etc.). In addition, we may provide information, from time to time, and as allowed by our customers’ respective contracts, to provide personal information to entities that may have products or services that may be of interest to them.

Customer Responsibility

As our agent or merchant you may be provided with a unique identifier such as a merchant number, password, or “PIN” (personal identification number) which is intended to authenticate your identity when accessing our systems. Such identifying items are intended to be secret and to be known, possessed, and used only by you. The effectiveness of these mechanisms for authenticating your identity is dependent upon you keeping them in your exclusive possession and upon you protecting them from the discovery, access, or possession of others. If you fail to keep such identifying information in your exclusive possession (i.e., you allow others to have knowledge or possession of your merchant number, password or PIN), you may bear responsibility for the actions of other persons who use this information in accessing our systems.

Should you become aware or have reason to suspect that a personal identifier has been lost or has been disclosed to someone other than yourself, you should immediately notify us.

In the event of a data breach

We endeavor to utilize all reasonable methods to insure that private data is only made available to those employees and third-parties on a “need-to-know” basis. Should we ever be advised that the security of your data has been breached and that you are at considerable risk for identify theft; we will endeavor to notify you by email of the nature of the data breach. In those circumstances, it would be advisable for you to immediately notify the credit reporting agencies of the data breach and to request that they issue a fraud alert on your behalf.

Changes to Our Privacy Statement

In order that our information security and privacy policies are appropriate and effective and that these policies reflect the ongoing changes in our industry, we will review its policies and practices from time to time and may make changes to these policies and practices as it determines them to be warranted. When changes are made that affect this Privacy Statement, this web site will reflect such changes.

For any concerns or requests please contact customer service at the number provided to you.